Parking Attendant

About the Role

The Parking Attendant is responsible for providing customers with a safe, organized, and welcoming experience upon arrival at the location. The role supports parking coordination, customer assistance, package handling, customer direction, and curbside pickup activities while helping to maintain an efficient flow of vehicles and customers.

Key Responsibilities

• Assist customers with identifying and accessing available parking spaces.
• Direct vehicles entering and exiting the parking area to help maintain a safe and orderly flow of traffic.
• Provide courteous assistance to customers arriving at the location.
• Assist customers with carrying or transporting heavy packages to and from their vehicles, where necessary.
• Direct new customers to the appropriate store entrance, or customer service representative.
• Provide basic guidance to customers regarding where to go for package collection, drop-off, or other services.
• Support the Company's curbside pickup project, including assisting with the coordination and delivery of packages to customers' vehicles.
• Communicate with the Customer Service and warehouse teams to facilitate timely curbside pickups.
• Help ensure that designated curbside pickup and parking areas remain clear and accessible.
• Monitor the parking area and promptly report safety concerns, congestion, suspicious activity, or other issues to the appropriate Manager.
• Assist elderly customers, customers with disabilities, and other persons who may require additional support, where appropriate.
• Maintain a professional, courteous, and helpful attitude when interacting with customers.
• Ensure that the external customer areas remain orderly and presentable.
• Follow all Company health, safety, security, and customer service procedures.
• Perform any other reasonable duties assigned in support of the Company's operations.

What You Bring

• Minimum of three (3) CSEC/CXC subjects or equivalent qualifications.
• Previous experience in customer service, security, parking operations, logistics, or a similar customer-facing role would be an asset.
• Good verbal communication and interpersonal skills.
• Ability to provide excellent customer service.
• Ability to follow instructions and work effectively as part of a team.
• Must be reliable, punctual, observant, and courteous.